ahad 4d Platform Privacy Notice

This page describes what we collect when you use ahad 4d and how we keep that data protected. Our commitment is to handle your account information—email, phone number, payment details, identity documents—with transparency and care. We process your data only to verify your account, confirm your deposits and withdrawals, and deliver the services you access on our platform.

We at ahad 4d operate across supported jurisdictions where local law permits. Your privacy is central to how we run our business. Every time you log in, deposit via DANA or e-wallet, or withdraw your funds, we record that activity. We explain below what happens to that information, who has access, and what rights you hold over your data.

What data we collect on ahad 4d

We collect your data in two ways: directly (when you enter it) and automatically (when you use the platform). Direct collection happens during account registration—we ask for your full name, date of birth, email address, and phone number. When you set up a withdrawal, we request your bank account details or e-wallet identifier. If you deposit via DANA, e-wallet, or mobile banking, we receive confirmation of that transaction from the payment processor.

Automatic collection occurs whenever you interact with ahad 4d. Our servers log your IP address, browser type, device model, and operating system. We track which games you view, how long you stay on each page, and which markets you follow—whether that is Liga 1 fixtures, live-dealer tables, or slot games. This helps us understand how our platform is used and to detect fraud or account abuse.

Identity verification on ahad 4d

Before you can withdraw funds, we require identity verification (KYC). You will upload a copy of your national ID or passport, and we may ask for a selfie to match your face against the document. This process protects both you and us—it prevents fraud, money laundering, and account takeover. Your ID data is stored securely and is never displayed on the platform. We keep these documents for as long as your account exists, plus a retention period set by Indonesian financial regulations.

Payment and withdrawal data

When you deposit through local payment, online payment, e-wallet, mobile banking, local payment, or our online payment option, we receive a transaction reference and timestamp. For bank transfers to e-wallet, mobile banking, local payment, or online payment virtual accounts, we log the amount and confirmation code. We do not store your full bank account number—only the last four digits and the account holder name you provide. This data is encrypted and sits in our secure payment vault, accessible only to our finance team and our payment processor.

Device and cookies

We use cookies to keep you logged in across sessions. A session cookie expires when you close your browser; a persistent cookie remains for up to one year if you check "Remember me." These cookies do not identify you by name—they store only a random session token. We also use analytics cookies to count page views and track user behaviour, allowing us to see which football tournaments draw the most attention or which live-dealer game is most popular.

Our ahad 4d privacy commitments

Our servers may sit outside your jurisdiction—some are hosted in Singapore or the Philippines. We undertake to apply the same data-protection standards regardless of server location. Your data is encrypted in transit (HTTPS) and at rest (AES-256). We conduct annual security audits and maintain a incident-response plan. If a breach occurs, we will notify you within 30 days via the email address on file.

You have the right to request a copy of all data we hold on you. You can also ask us to correct inaccurate information, delete your account (subject to a retention period for compliance), or export your data in machine-readable format. To exercise any of these rights, contact our support team—response time is typically within 14 days. We do not charge for these requests unless they are manifestly unfounded or excessive.

Your account on ahad 4d remains under your control. You can update your email, reset your password, and review your login history at any time.

Data retention and deletion

We keep your account data for as long as your account is active. Once you close your account, we begin a deletion window. Transaction records (deposits, withdrawals, game history) are retained for seven years to comply with Indonesian financial-reporting rules and anti-money-laundering statutes. Your identity documents are deleted after two years, unless a dispute or investigation requires them to remain. Marketing emails are stored until you unsubscribe.

Third-party processors and sub-processors

We share your data with these categories of processor:

• Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, and our bank partners (e-wallet, mobile banking, local payment, online payment) receive deposit and withdrawal requests. They process the transaction and return a confirmation to us.
• Fraud detection: We use third-party machine-learning services to flag suspicious account activity. These services see your IP address, login pattern, and transaction size—but not your identity documents.
• Analytics: Google Analytics and Mixpanel track user behaviour on our site. These services do not receive personal identifiers.
• Customer support: Our helpdesk platform stores support tickets, including chat history and email threads, to help us resolve your issues.

Your rights and our contact

We at ahad 4d respect your privacy rights under Indonesian law. If you have questions about this notice or want to exercise your rights, reach out to our data-protection team. You can also file a complaint with the Indonesian Personal Data Protection Authority (PPDT) if you believe your rights have been violated. Our services are available only where local law permits; we do not offer access in jurisdictions where online gaming is prohibited.